When will I get the car and driver details?
You will get a sms on the mobile number provided by you informing the Driver’s name, mobile phone number and the car number about 2 days in advance.

Will the driver come inside the airport?
The drivers do not have the permission to go inside the airport. They stand with your name on the placard outside the gate of the airport.

Will the driver come inside the Railway station?
You will have to inform the train name and number. Driver will stand with your name on the placard outside the main exit gate of the railway station.

What is included in the charges?
The charges include fuel and driver.

What is not included in the charges?
The charges do not include parking fees, entrance fees, toll charges, taxes.

My booking consists of airport transfer, outstation trip, and local use. Can I make a combined booking for all three types of uses?
Yes you can do that. Simply pass your itinerary details to us.

We will be provide you with cost of the trip as per your itinerary Do you accept foreign currency?
No. We accept only Indian Rupees.

Can I pay cash to the driver?
You will have to make advance payment before the start of the trip. Amount for the extra use of time/kilometers can be paid to the driver under intimation to our office.

Do I need to give tips to the driver?
You can pay tips to the driver if you wish to. But it will not be accounted for against your bill.

How is the outstation trip calculated?
In hilly areas kms/ hrs options are not feasible for customers. So we calculate your trip cost as per your trip itinerary Simply pass your itinerary details to us.

We will be provide you with cost of the trip as per your itinerary Are there any other charges for outstation trips?
Yes. Driver allowances per day and Night halt charges per night as mentioned in the tariff are applicable.

How is the distance and time calculated?
The distance and time are calculated from our garage to garage located at Kathgodam/ Haldwani (Uttarakhand).

Will the unused kilometers and time be carried forward for the next day’s trip?
No,  Any unused kilometer and time stands lapsed at the close of the day’s trip and will not be carried forward to be used next day.

Will I get the invoice immediately?
After the trip if you visit our office during working hours, you will get the invoice immediately. Otherwise it will be sent to your Email ID.

Are there any cancellation charges?
Yes. If you cancel the booking 2 days in advance, Rs. 550/- will be charged. If you cancel the booking up to 4 hours in advance, Rs. 1000/- will be charged.
Which cities do you cater to?
Currently we provide services for Nainital, Ranikhet, Binsar, Munsiyari, Chaukori, lohaghat etc . For outstation trips, the trip has to start in Haldwani/Kathgodam and end in Haldwani/Kathgodam